At Precision Tree Services we live by a simple code: tree service that makes you smarter, safer and even better looking. We give above and beyond tree service for our customers. Guaranteed.
Customer service has always been a big part of the way we run things because we’re committed to serving our friends and neighbours well. We want to make a positive impact in the Comox Valley, save our customers money on tree work and provide superior service to our customers.
If you’re wondering how you can make customer service a bigger priority in your business, take a page from our playbook.
Be Reachable and Available
One of the ways we serve our local community is by letting our customers know where we’re working. Why do we do this? Well, if we’re already in an area, and someone has a small job or needs some wood chips, we’ll help out. Free of charge.
How can you be more reachable and available in your business? You may not be able to do things the same way we do but it’s something to think about.
Go Above and Beyond
While our grand gestures don’t normally make the evening news, that doesn’t change the fact that we’re absolutely committed to providing superior service to our customers. We do this by taking the time to assess our customer’s needs first. Added bonus? We make sure they understand the work we’re going to do before getting started, and make customer education a part of our service.
Think about ways you can go above and beyond for your customers, and just watch how delighted you can make others.
By day we offer tree cutting serve and tree removal service but we’re so much more than tree services. We love helping out our local area by donating to a number of Comox Valley charities, which work to make our community better.
What are some ways you can give back to your community?
Empower Your People
We learned a long time ago that it’s our people who truly set us apart from everyone else in the industry. Our supertreeroes are absolutely dedicated to our trade and love what they do. Since our people are the heart of our business, we focus on training and skill development to empower them to grow in their leadership abilities.
Look at your team, are there innovative ways you can invest in and empower your staff?
These are just a few ideas for ways you can go above and beyond in your business. Your customers are why you’re in business so don’t take them for granted. And your employees are what makes your business work so make sure they’re empowered with the best training and tools so they can do great work and give excellent service.